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Mai Capome
Mai Capome
Old Shoe

Feb-8-2008 01:11

I tried this twice yesterday and it didnt seem to work ............... well from my end it did and I recieved the thank you note. Very nice.

However..... the recipient in question didnt get the other half of the equasion or certainly not with in a couple of hours. She subscribed anyway, slightly disappointed, for not getting the discount off. Well.............. Who doesn't like a bargain.

Should it always take that long, do we need to learn to be more patient and wait longer or is the coupon system not working :)

Just curious.

Replies

Breitkat
Breitkat
Pinball Amateur

Feb-8-2008 01:26

The recipient should get the coupon for the discount at the same time the giver gets the notification for it (thank you part). Least that's how I think it goes. Those who have done the Sidekick things may know more about it than I do.

It sounds to me like you two may have hit a technical problem (ie-bug). Asking Admin to have a look-see when they have a minute may get you some help with the problem. ;-)

Ms Helen
Ms Helen
Con Artist

Feb-8-2008 08:29

I do remember there was a problem when the coupons first came out. If you sent the coupons to certain e-mail accounts they wouldn't be received. I think yahoo was one of them but I can't remember it was that long ago. This sounds basically like what's happened to you although I thought the problem had been fixed.

Lady Jas
Lady Jas
The Chosen One

Feb-8-2008 15:31

Yes Helen, also hotmail is another problem email to send it to. SBC or any hosts that are paid (SBC, Verizon, etc) will work. From what I've seen the free email accounts (hotmail, yahoo) don't seem to go through. Try asking the person if they have an alternate email you can send it to. Usually when the person gives me an alternate, it goes through.
Also the recipient needs to make sure they check their spamn/junk folder and inbox, just in case it gets into one of them.

Mai Capome
Mai Capome
Old Shoe

Feb-9-2008 07:20

Thank you Ladies,

I have messaged admin to see if there is a way of rectifying this, due to the fact that is was not the young lady's fault .

Got a double barrel question cause I just wanna know:).............


Why is that then?

No notice to warn people that if you use a freebie mail system you dont qualify for the offer

and

You cant use those free mail systems to get the 15% off

Ms Helen
Ms Helen
Con Artist

Feb-9-2008 10:07

Ok this could be wrong so anyone else feel free to put me in my place :) but,

It's not that people who use free mail systems don't qualify. Everyone qualifies for the offer as long as it the first time that detective has subscribed. I know it is possible to send the coupons to certain freebie e-mails as I have done it before (I just don't remember which ones :) ). I'm no technical wizard but obviously there is something about the coupon that they don't like and that prevents it coming through to the inbox.

woody2
woody2
Old Shoe

Feb-9-2008 10:47

You can also send the coupon to another email address that you have access to and just send the person who wants the coupon the code. I have done this before


David Adams
David Adams
Red-Nosed

Feb-9-2008 13:39

(Breit using the hubby's bod here, cause I'm up on the mountain right now. ;-)

I suspect there's a technical issue ultimately at cause, Mai. What, exactly, it might be, I haven't the faintest. But just like with some people, I do know that some computers/networks/programs/whatever just don't get along with each other, no matter how hard we try to make it work sometimes. I have a feeling this might be one of those kinda things.

ctown28
ctown28
Tireless Tiger

Feb-9-2008 18:37

ok, I actually tested this a while ago when one I sent didn't seem to go through and like Jas stated earlier, the Spam/Junk mail filter was the cause. The person I sent it to never used it but thats another story. I have several freebie accounts and sent to each of them. Some went directly to the inbox, others went to Spam/Junk/Bulk. There is the rare occasion that someone has the freebie account setup so Spam and such just automatically gets deleted but they would have to be using an email client such as outlook to do so. If thats the case then either the person that set it up for them isn't too bright as the end user wouldn't have a clue how to turn that off or they set it up themself and knows how to turn it off. So another question to ask is how they get their email, if they say outlook, this can be suspected.

Hope that explains somethings for people and if you have any questions, feel free to PM me, I deal with troubleshooting email problems on a daily basis at work.

miss snopes
miss snopes
Bounty Hunter

Feb-10-2008 19:25

I am the person Mai Capome sent the coupon to. I have a yahoo account. She tried twice, I got neither. I checked inbox and spam for the past 3 days (even though I went ahead and subscribed without it) and have never gotten either. Shouldn't Mai Capome now have 13 cases per day????? Forget that I didn't get the 15%, I wish she would still be given her extra case per day.

Lady Jas
Lady Jas
The Chosen One

Feb-10-2008 20:13

THe extra case is only good if the recipient redeems it. Sorry there!

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