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Help -- Case won't load
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DuchessaDarling
DuchessaDarling
Lucky Stiff

Mar-25-2008 16:16

Hi all! I logged in today after a long, long hiatus...unfortunately, I am getting a message that says that there was a problem retrieving my case. It gives me two options, retry and quit case. If I hit retry, the page refreshes with no change. If I quit the case, I am immediately sent back to the login page. I am logged out in this same way if I hit "map" or "detective" ; apparently I can only access city hall.

Is this a hopeless case? Thanks in advance :)

Replies

Carmen Sanchez
Carmen Sanchez
Old Shoe

Mar-25-2008 17:25

It can't be saved unless she is using a log file from Sleuth Helper as she isn't subbed or in an agency to be able to save it to anything- I have had broken cases that were stored prior to the new "unsubscribed / agency case file" rule change but if unable to quit usually Ben would have to remove from case files manually for us as it will only send to login page or you have to still have the "twist page" to quit from instead! Not sure but maybe he is able to remove without a file to store it in?

DuchessaDarling
DuchessaDarling
Lucky Stiff

Mar-25-2008 17:30

oh, boy. so complicated. i knew i never should have quit :P

Secret_Squirrel
Secret_Squirrel
Safety Officer

Mar-25-2008 17:42

lol. I was thinking it was a saved file from an apartment. :) and couldn't rem if unsubs have access to their apartments or not :) so I thought the problem might be trying to access a saved apt case file after the changeover took place. Oh well.

yes so complicated DD :)

lol if you can't quit? Then PM Admin if you're really stuck.

Sleuth Admin
Sleuth Admin
Tale Spinner

Mar-27-2008 13:30

I Duchess. It looks like that mystery was corrupted and unsaveable.

I have quit it for you, so you should be able to start a new mystery without trouble now.


DuchessaDarling
DuchessaDarling
Lucky Stiff

Mar-27-2008 13:34

Thanks a million :)

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