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Where to Report Bugs? (And also help, if possible)
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Diana Tremaine
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Jun-1-2026 03:21
I'm playing today's Murder in Manhattan case, and when I go to the bank or the tailor to ask for an analysis of the thread or handwriting, when I select a suspect's name, I'm sent to the log in screen. It happens at both locations, and for all suspects.
I can see when hovering over the link that the url seems correct, and when I played yesterday, I ran into similar scenarios with no issue.
Is this a known or common issue? If so, is there any workaround? What's my next step here?
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Dixon Hill Jr.
Well-Connected
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Jul-24-2026 11:30
Sancity, can you please name the cases that can't be solved so people can avoid them before selecting one that they can't finish. Thanks
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Sanctity
Big Winner
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Jul-27-2026 10:34
That's a great idea Dixon. After an extensive cross reference with my SM completed list, there are a total of 2 SMs that can definitely NOT be solved at this current point in time due to glitches and the standard issue with not being able to check physical clues:
The Bejeweled Songbird - NY
Dead Before Dessert - London
I have yet to confirm whether the Cairo SM is functioning, but it's the only one left on my list,so I hope this helps anyone searching!
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Dixon Hill Jr.
Well-Connected
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Jul-28-2026 12:39
Thanks, also do you know if Ben or any of the other Admins/Mods and still around working on things in the game?
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Lady Jas
The Chosen One
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Jul-28-2026 23:04
Sanctity, I have both of those SMs on my list as completed.
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Sanctity
Big Winner
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Aug-1-2026 09:52
@Dixon I'm not entirely sure whether there are still admins/mods still managing the game, I have attempted to contact them regarding the bugs in SM, but to no avail. From what I understand, there is no longer maintenance/repair of the game, thus we accept these cases as is.
@Jas I understand that the SMs might be marked as complete for you, but you must understand the context in which we, fairly new players are facing these issues. I understand that there was a glitch in 2016 where all the SMs crashed and were facing fixes. There was no confirmation that every single SM is in working order.
From what I recall of the last time I attempted these 2 SMs:
The Bejeweled Songbird - You get Julia as your first suspect, you ask her a question and she clams up. You cannot find any other suspects, there is no one else to speak to. The case is over.
Dead Before Dessert - The 3 pieces of evidence is needed to get the suspects to reveal more information, the motive of the killer cannot be revealed without it.
I might be completely wrong since it has been literal months since I last tried it, but you can test the cases again to see if you encountered the same issues I did. After all, I also attempted all of the cases to hit 38 completed SMs, I wouldn't drop the case simply because I was tired of trying.
Appreciate any updates on this if you guys are up to give it a go!
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