I've been an on-and-off player since the game first was released. After a couple of years without playing, I found myself with free time and decided to check things out. I don't know if this has been discussed, but I noticed a LOT of glitches with the scripted mysteries. I sent an email to the powers that be at the site to report, but no response as of yet. Maybe admins/game creators read these forums?
Hi Yestro. You might want to take a look at this thread:
A player ask about a glitch in Murder in Manhattan and Secret Squirrel replies (Nov 2019):
"Mmmm I'm pretty sure this is bugged. There is something inherently wrong with a lot of scripted mysteries. It is a known problem, but there's no ETA on a fix to the best of my knowledge. "
Seems the problems still haven't been addressed. Try filing a bug report - there is a link on one of the City Hall menus.