Jul-7-2018 02:44 How many times to you need to solve a case as a favor for a merchant before they become a contact?
Jul-7-2018 20:45 It's completely random :) You may get a contact right away or may spend weeks trying to get the contact you want :D
Jul-8-2018 00:46 I'd also like to point out this: https://noir.playsleuth.com/help/newbie.html#22 (I hope the link works). Otherwise, it's at the bottom of your page, listed between "Privacy Policy" and "Code of Conduct" ;)