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Subscription bug?
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Daenerys Targaryen
Bibliophile
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Jul-21-2016 02:17
I tried to subscribe one of my detectives and got the following message:
Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.4c496768.1469092063.302c6899
Then I tried to bypass the problem by bying a gift subscription, but the message was the same.
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Replies |
Yeti Face
Pinball Amateur
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Jul-21-2016 05:28
Just to check, you have been trying to subscribe through a browser, rather than something like Sleuth Helper for example?
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Blanche de Beaumont
Con Artist
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Jul-21-2016 07:18
I had the same problem this morning while trying to renew Blanche's subscription. I tried paying with my paypal account using both my browser and sleuth helper and I received this message;
Return to merchant
At this time, we are unable to process your request. Please return to and try another option.
I finally tried using my credit card and it worked.
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Lady Jas
The Chosen One
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Jul-21-2016 10:27
I remember this happening to me and and Ben walked me through fixing it. I'll see if I can remember what I did.
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Sleuth Sindy
Pinball Wizard
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Jul-21-2016 13:06
The Chosen One
Now THAT's an interesting title. I'm very curious about that. :)
(You've probably had it forever and I'm just now noticing. For a Sleuth I'm not always the most observant person...)
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Autumnsprings
Con Artist
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Jul-21-2016 17:22
I've wondered about that one since I came back. Maybe she's Ben's favorite mod?
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Sultry De Mon
Con Artist
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Jul-21-2016 20:08
Naw, she's the mod chosen to give Ben and Squirrel a hard time.
So what does it really mean, Jas?
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Lady Jas
The Chosen One
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Jul-21-2016 20:17
Exactly right Sultry :D :D
And they love it too....
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Lady Jas
The Chosen One
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Jul-21-2016 20:23
And I did remember what to do, DANY PM sent explaining step by step. :)
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Daenerys Targaryen
Bibliophile
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Jul-22-2016 06:28
Thank you guys for being so helpful. I solved the problem by using another browser, but thanks to Jassie I'll know what to do when (and if) that happens again. :)
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