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Feb-13-2016 10:41

Hi all. Our poor old server had a bad day. It was pretty slow yesteday, and may have even corrupted a few cases.

I finally had to put it out of it's misery this evening, and launched a brand-spankin new one.

I don't think any data was lost, but please let me know here if you think you were penalized somehow.

I've gone ahead and granted all current subscribers an extra day on their subscriptions.

The only bug that I know of right now is that bar chat isn't working. I'll get to that in the next couple days.

Sleuth Strong!

Feb-15-2016 16:25

Ben, I'm all for wiping out all the bugged cases. Just mark them as bugged and we can let you know. If you have other cases that are solveable and stored, then no need to worry.

I know for me personally, I can't use my apartment cases that were stored. I had stored them so as not to lose them to do at a later date, then the server issue happened, thus making all my cases unsolveable.

Seems pretty simple to me. However, you're in charge and what you say goes. I'm sure you will do whatever is best.

Feb-15-2016 20:58

Thanks all for your patience with this.

I have decided to go with option 2 (self service bugged case deletes). Not deciding this (just) because I painfully seek approval from all sleuthlings. This should future proof is from any similar problem, should one pop up in the next 12(!) years of Noir.

I think I've got something ready that will work. Just waiting for Yetiface to lend me a second set of eyes so I don't make the problem worse.

Gleefully,
Papa Sleuth

Feb-16-2016 05:51

Ok. If you try to visit a townie in one of these bugged cases, you should now get the option of clearing out the case with no marks on your record.

Feb-16-2016 13:22

Thanks, it worked for me. I managed to clear out all the bugged cases without it counting against me.

Feb-21-2016 09:01

Hi Ben.
I don't know if is related to the server outage, but I had a problem with the case "Falcon's Sacrifice" (Shanghai). It was bugged and I had to quit the case :(.

I also sent a message about this case and another one, "The Unread will" (NYC), through "report a bug or a typo" section.

Hope that it helps.

Feb-21-2016 11:12

Had you started those cases before the 12th Feb, Pitchu?

Feb-21-2016 11:32

Hi Yeti Face,
Yes, I played the cases yesterday and today.

Feb-21-2016 15:34

Falcon's Sacrifice seems okay to me at a glance. I don't have access to bug reports, would you mind telling me what's happened in your cases?

Feb-21-2016 16:09

Dear Yeti Face, to avoid any spoilers, I sent you a PM ;)

Mar-31-2016 05:07

Bar chat isn't working...