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Server Outage 2/12
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Sleuth Admin
Sleuth Admin
Tale Spinner

Feb-13-2016 10:41

Hi all. Our poor old server had a bad day. It was pretty slow yesteday, and may have even corrupted a few cases.

I finally had to put it out of it's misery this evening, and launched a brand-spankin new one.

I don't think any data was lost, but please let me know here if you think you were penalized somehow.

I've gone ahead and granted all current subscribers an extra day on their subscriptions.

The only bug that I know of right now is that bar chat isn't working. I'll get to that in the next couple days.

Sleuth Strong!

Replies

Riza Hawkeye
Riza Hawkeye
First Nomad

Feb-13-2016 15:18

I just noticed that the server time is actually several hours ahead of what it should be. I think anything time-related like message board timestamps, the City News events, the Shanghai racetrack, etc. might be off as a result.

Yeti Face
Yeti Face
Pinball Amateur

Feb-13-2016 17:34

Oh that's interesting, City Hall is currently showing GMT time. Or proper time, as we call it in England.

Yeti Face
Yeti Face
Pinball Amateur

Feb-13-2016 17:44

I have a case open currently from before the server crash, and am also enjoying not being able to visit townies.

Dreamcatcher
Dreamcatcher
Pinball Pro

Feb-13-2016 22:10

Woohoo to GMT!

I also have a stored case that is bugged

Secret_Squirrel
Secret_Squirrel
Safety Officer

Feb-13-2016 23:22

If we're going to change the server time I vote for Eastern Standard Time ( Australia ). It might as well be as inconvenient for as many people as possible :)

Jesse Hunter
Jesse Hunter
Huntsman

Feb-14-2016 03:36

Neglected to pay attention to the new server time and let a whole day of cases slip away (11 of them anyway). Oops.

"Solved" the case file problem by moving the agency to another city.

Sleuth Admin
Sleuth Admin
Tale Spinner

Feb-14-2016 08:12

Ok, here's an update:

I hereby banish the concept of timezones from Sleuth. While we're at it, might as well get rid of daylight savings time and leap year too. So we enjoy February now because you're only getting 28 days of it this year.

I'm still trying to figure out the extent of the bugged case files, I'll try to get those cleared out soon. I just don't want to clear out everything if

Sleuth Admin
Sleuth Admin
Tale Spinner

Feb-14-2016 08:13

oops, darn return key.

... if not all case files are beyond recovery.

Also, I tacked on another day to everybody's subscriptions.

Hang in there.

Sleuth Admin
Sleuth Admin
Tale Spinner

Feb-14-2016 16:02

I'm having a hard time identifying all the bugged case files. Does anybody strongly object to me just clearing out all agency and apartment files?

Secret_Squirrel
Secret_Squirrel
Safety Officer

Feb-14-2016 16:39

I've had people ask me to clear cases purely on the basis they don't want the 'quits'. I think you should just go ahead and do it, purely so people stop asking me to do something I can't :D

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