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Nov-14-2012 03:13

... help required, ironically.

Is anyone else using this programme to help with their Sleuthing? If so, are you having problems where it keeps crashing - namely:

"Error: Document couldn't be saved to stream for parsing. Sleuth Helper will exit to prevent inconsistency." Straight after logging in.

Even if you can't help with this, do you know of any other solvers which I could use instead?

Cheers
MDL

Jan-23-2013 00:58

Yes, I've recently done a complete overhaul (I'm typing this message using the Solver) and all seems to be working well - bar the occasional pop-up error message. Fingers crossed!

Jan-24-2013 03:24

Good Luck! :-)
I hope everything keeps going well!

Jan-27-2013 18:06

Duh!!! I can't believe I didn't think of the clearing the cache trick. The most basic troubleshooting step of all!

Thanks for the tip Elizabeth!

Jul-29-2017 08:42

um hello this is my first time posting and I've used sleuth Helper for a few years and I love it but now when I log in with it nothing shows in the boxes its just blank and I've uninstalled and re installed but it still won't work any help is greatly appreaciated

Jul-29-2017 09:39

It's been broken for a while.

Jul-29-2017 14:17

Log-in directly to Sleuth and try the "helper" that is there on screen. I think you'll find it is just as reliable and easy to use as the old helper.