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Sidekick Coupons - Worthless?
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Night Queen
Night Queen
Old Shoe

Oct-19-2011 08:21

We all know how Sidekicks are supposed to work. The recipient gets a discount, and the sender gets credited on his/her detective page.

I sent a Sidekick that was redeemed 2 weeks ago on Oct. 5. AND I STILL HAVE NOT BEEN CREDITED !

I know that the recipient used it since that recruit told me so and even provided me with the code used.

I have repeatedly pm'd SS and the rest of the admins, but THERE HAS BEEN NO ACTION.

So I am appealing to all of you to help me get this shortcoming on the part of Sleuth Noir resolved. Please add your opinions on this matter.

Replies

Fire Princess
Fire Princess
Well-Connected

Oct-19-2011 14:24

I wouldn't call this just a bug. This is a contract, a promise, that has been breached.

An example of a bug is when we quit a Favor case, and it affects our political standings.

But this.... This is a failure to make payment. Restitution is in order, and public apologies should be made.

Night Queen
Night Queen
Old Shoe

Oct-20-2011 10:46

Well it has been 24 hours since I posted this, and no response from the admins.

Simply unbelievable.

I cannot begin to fathom why they think this is not an important issue. As Fire Princess says, this is a large failure to not correct this issue. The really odd part is that SS has time to respond to trivial posts.

I have heard talk from others that this is a deal breaker for remaining subscribed. Admins: Are you really willing to risk paid subscribers leaving Sleuth?



Mamba Mermaid
Mamba Mermaid
Well-Connected

Oct-20-2011 12:53

I was thinking of coming out of retirement. But I Spy is pretty much a dead agency. Blue Pagoda is now number 1. Great job there. I was thinking I could still join another agency.

Then I saw this post. Sounds like the administrators are even more dead than they were a couple years ago. Night Queen looks like a real mover and shaker to advance so quickly in less than a year.

So with this treatment of Night Queen. No thank you. I will remain in retirement. Count me out!

Night Queen
Night Queen
Old Shoe

Oct-21-2011 09:46

Hey Everybody! OLD RULES

You too can learn about Sidekick coupons! Here are the OLD RULES...


Sidekick Coupons

A great price for your friend, and bonus mysteries for you!

Sidekick Coupons are a great way to introduce a new player to Sleuth while earning yourself extra mysteries every day. Just send a coupon using the form below to somebody who hasn't tried Sleuth yet. Subscribers can send Sidekick Coupons to their friends from the Bonus tab in the toolbar.

A Great Price for Your Friend
Your friend can purchase their first subscription at a 15% discount off the regular price.

Bonus Mysteries for You
When your friend purchases their first subscription, they become your sidekick. The more sidekicks you have, the more cases you can play every day. The table below shows you how many bonus daily mysteries you can earn by signing up sidekicks.

Your Sidekicks Your Rewards
1-3 1 bonus mystery/day
4-10 2 bonus mysteries/day
10-19 3 bonus mysteries/day
20+ 4 bonus mysteries/day

Rules and Limitations
Sidekick Coupons cannot be combined with other promotional offers.
A single Sidekick Coupon may not be redeemed more than once.
A customer may only redeem a Sidekick Coupon when purchasing their first subscription.
The recipient becomes your sidekick when they redeem the coupon. If the coupon is not redeemed, the sender is not rewarded.
You may not send a Sidekick Coupon to yourself.
You may not redeem a Sidekick Coupon that you sent to somebody else.
Only current subscribers gain benefit from their sidekicks. If your subscription lapses, you will not have access to your extra daily mysteries.


Night Queen
Night Queen
Old Shoe

Oct-21-2011 10:04

Sidekick Coupons NEW RULES !!!!!!!!!!!!!!!!!!!

A great price for your friend, and PERHAPS bonus mysteries for you! UNLESS WE FEEL LIKE DISCRIMINATING.

Sidekick Coupons are OUR way to introduce new playerS to Sleuth while USING YOU TO DO OUR WORK--RECRUITING. Just send a coupon YADA, YADA, YADA.

A Great Price for Your Friend, BUT YOU GET NOTHING IN RETURN.
Your friend can purchase their first subscription at a 15% discount off the regular price. IF THEY ARE NOT IN THE USA, WE WILL MAKE IT HARD ON THEM BECAUSE PAYPAL IS VERY SLOW TO RESPOND OUTSIDE THE USA.

Bonus Mysteries for You
When your friend purchases their first subscription, they become OURS, AND WE MAKE MONEY. YOU DON'T! The more sidekicks you have, the more cases you can play every day, BUT ONLY IF WE DON'T DISCRIMINATE.

The table below shows you how many bonus daily mysteries you can earn by signing up sidekicks.

FORGET THE TABLE. WE JUST DON'T CARE TO AWARD ANYTHING. IF YOU DON'T LIKE IT, JUST LET US KNOW. THEN WE CAN IGNORE YOU AND LAUGH.

Rules and Limitations
- THERE ARE NO RULES ANYMORE.
- WE JUST DON'T CARE WHETHER YOU RECRUIT ON OUR BEHALF OR NOT.
- IT IS OUR HOPE THAT THE REST OF THE SUBSCRIBERS ARE APATHETIC TO THIS NEW POLICY
- PLEASE DO NOT RESPOND TO THIS POST--WE ENCOURAGE APATHY. WE JUST WANT TO COLLECT OUR MONEY, AND HOPE YOU ALL LEAVE US ALONE.


Night Queen
Night Queen
Old Shoe

Oct-21-2011 11:35

Just so everybody knows. I do love Sleuth and all of you.

The admins can very easily stop all this criticism. All they have to do is respond and say, "We will do everything we can to fix this."

Vampirion
Vampirion
Old Shoe

Oct-21-2011 14:21

What about it, SS? Please address this issue with Night Queen.

Secret_Squirrel
Secret_Squirrel
Safety Officer

Oct-21-2011 18:50

"Ben's working on it."

Happy Sleuthing to those who love the game.

SS.

Night Queen
Night Queen
Old Shoe

Oct-21-2011 22:57

Thank you, SS. I eagerly wait to see Ben's results. I will remain mute on this subject until then.

Sleuth Admin
Sleuth Admin
Tale Spinner

Dec-5-2011 21:34

Hello Night Queen,

First off, thank you very much to help promote Sleuth. I realize that without dedicated evangelists such as yourself, Sleuth Noir would not be around, and much less be the vibrant community it is.

I am very sorry that it's taken so long for me to get back to you on this. I have been fairly clear that it has been an incredibly busy couple of months for me (brand new baby and a very demanding crunch at the day job), but it is also due to some degree to a lack of organization on my part in tracking this complaint.

After looking into your complaints, I have confirmed that the player named "Vodkapop" used a Sidekick coupon code sent to her from "Synesence" on 10/4/2011 and "Summer Daze" did not subscribe using any code on 10/5/2011 (she paid full price). So, there does not appear to be any reason your account should be credited with the benefits associated with successful use of these Sidekick coupons.

I do note that your account has since been credited with recruiting another sidekick, so thank you very much for your continued help with the program.

Let me know if this doesn't answer your questions.

Thanks.


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