Up until recently, we had not had much trouble with people using private messages to harass other players. It appears that the honeymoon is over. Iíve received several complaints about various detectives sending unwanted private messages. The accounts seem to have been set up expressly for that purpose, so deactivating them would do no good. This leaves me with a few options.
Iím going to add an Ignore User function. This might happen as soon as tonight. This should help quite a bit. Of course, if the person sending the messages can just keep creating new accounts, but that takes a little time.
Do you all think that is sufficient? There are some other steps I can take.
1) I can not allow detectives with under a certain amount of experience to send private messages. This would make it much easier to enforce the no-harassment policy. It would, however, make it harder for newbies to ask other players for help.
2) Something I have been thinking about doing for awhile, for a number of reasons, is moving away from the popup windows for private messages altogether. I could make a location called the post-office, accessible from the toolbar. You would have to go there to read your messages, and you could manage your ignore list there, etc. This would make unwanted messages less annoying, because you would see a list of messages, instead of having them pop up, one at a time. I could also expand the maximum size of messages, because they wouldnít have to fit into a popup window. Additionally, users who have their popup blockers on could receive messages. I kind of like the popups though.
What do you all think?
I am now banning IP addresses on a case by case basis. As I said, I don't really like doing that, because it can cast a wider net than necessary, but alas.
I will write up a comprehensive harrassment and abuse policy.