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Server Downtime earlier today resolved
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Sleuth Admin
Sleuth Admin
Tale Spinner

Sep-30-2016 16:26

Due to a payment error (I forgot to update the credit card info AWS had on file) - we were shutdown for about 10 hours today.

I've paid off the piranhas and everything should be back up. I'm very sorry for the mistake!

All current subscribers have been given an extra 3 days for the inconvenience.

Sleuth On


Replies

Vulkie3
Vulkie3
Thespian

Sep-30-2016 17:08

Thank you so much for the update Ben.

For future references, would you (or one of the staff) be so kind as to keep us updated on the Facebook page of Sleuth? I saw an update about 8 hours ago, but it had been down way before that.

Anyway, done with sleuthing for today, back to sleeping :)

Yeti Face
Yeti Face
Gribbly Widget

Oct-1-2016 00:39

To be fair to Ben he updated the FB page as soon as he learnt there was a problem.

Vulkie3
Vulkie3
Thespian

Oct-1-2016 03:40

Understandable - but I suspect Sleuth Noir had been down for at least 5 hours before that post. Gotta love time differences :)

Yeti Face
Yeti Face
Gribbly Widget

Oct-1-2016 03:53

Mmh. Sleuth was down since about 17:00. I noticed about 01:00 (after Ben had gone to bed), then Ben posted at 09:00 or so. 16 hours between the site going down, and the subsequent FB notification. It is quite a long delay, but I don't think it could be helped beyond Ben getting more organised with updating those card details.

Vulkie3
Vulkie3
Thespian

Oct-1-2016 04:07

No no, of course not. I appreciate him sending out an update on FB, but for people who have different timezones, it can be quite frustrating if you're trying to reach it and are left in the dark :)

Anywhoo, it's fixed - I also see that we got all the images back again? Can you confirm this Yeti?

Yeti Face
Yeti Face
Gribbly Widget

Oct-1-2016 04:13

Yes, Ben fixed the image server as well. As a added treat.

Vulkie3
Vulkie3
Thespian

Oct-1-2016 04:17

Thank god - was getting worried that we'd have to go without our faces for the remainder of this year :)

James_Bond 007
James_Bond 007
Red-Nosed

Oct-1-2016 16:22

Thanks for the extra 3 days on our subscription!

James_Bond 007
James_Bond 007
Red-Nosed

Oct-1-2016 16:23

Thanks for the extra 3 days on our subscription!

James_Bond 007
James_Bond 007
Red-Nosed

Oct-1-2016 16:24

But I still can't see my avatar on my Detective page or the message boards.

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