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Error Loading Mystery
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Queen Cersei
Queen Cersei
Elf - 2nd Class

Mar-27-2016 03:16

This happened to me twice today:

Error Loading Mystery

We have experienced an error while trying to load your active case.

Would you like to:

Retry
Quit Case

Both cases had been solved and the error occurred at the moment of accusing the guilty suspect.

Replies

Sleuth Sindy
Sleuth Sindy
Pinball Wizard

Mar-27-2016 08:58

My husband has had the issue with favor cases as described by Blanche de Beaumont above three times since early this morning.

I got the Error Loading Mystery message on the first case I tried to solve today.

Sleuth Sindy
Sleuth Sindy
Pinball Wizard

Mar-27-2016 09:11

The game is dark and full of terrors, and Queen Cersei will have your head, Yeti.

:)

Yeti Face
Yeti Face
Pinball Amateur

Mar-27-2016 10:59

Oh dear. :S

Nuostabu
Nuostabu

Mar-27-2016 11:06

I have the same problem. An error message when trying to accuse a suspect in a favor case.
So I guess I won't quite the case and wait for you to fix it

Yeti Face
Yeti Face
Pinball Amateur

Mar-27-2016 11:24

I'm looking into it now. I wouldn't expect a fix to be uploaded for at least a few hours though, it may even be longer depending on exactly when Ben is available to do it.

Yeti Face
Yeti Face
Pinball Amateur

Mar-27-2016 12:07

Right, I've fixed the favours now on my end, so that's become a case of when Ben is available to put it in Sleuth. It'll also fix your SP problem, Blanche. I'm now going to look into the problem with stored cases.

Yeti Face
Yeti Face
Pinball Amateur

Mar-27-2016 12:28

To people with bugged stored cases, were these cases started before 12th Feb? If so, then they may left over from when the database got corrupted in the server crash, and are beyond help.

If they've been started after that date, is there anything specific about the bugged ones? The level, the twist? I haven't been able to replicate the problem yet.

Ellie Cushion
Ellie Cushion
Pinball Pro

Mar-27-2016 12:44

Its possible that mine were stored before the 12th feb

Yeti Face
Yeti Face
Pinball Amateur

Mar-27-2016 15:52

Well, touch wood, the favour accuse problem should have gone away, along with the problem some of you were having with the error page . Thanks owed to Ben for being so prompt to push the fixes.

Please let me know of any problems which are persisting past this point.

Real McCoy
Real McCoy
Nomad

Mar-27-2016 19:10

I am able to accuse on a favor case. However when I click to collect the reward I'm booted to the login page. I got the experience points but not the money from the reward.

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