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Server Downtime and Data Rollback on October 21st
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Sleuth Admin
Sleuth Admin
Tale Spinner

Oct-21-2010 13:17

On the morning of Thursday, Oct 21, the memory on the Sleuth: Noir database server failed.

We've managed to restore database service. In addition to some downtime, we were forced to rollback the game state to the last backup taken late on Wednesday night.

First, the downtime:

Sleuth Noir was unplayable between 6am and 1pm on Thursday the 21st. In accordance with our subscription policy, all current subscribers have had their paid subscriptions extended by a full day.

And, the data loss:

Unfortunately, since we have not been able to get the old database server to work, we had to rollback the game to the state it was in around 11pm (MDT) last night (Wednesday, the 21st). This means that any progress you made in the game between 11pm and 6am this morning has been lost.

We are very sorry for both the downtime and the loss of data. We’ll do our best to avoid this kind of thing in the future.

Sleuth lives On


Replies

Secret_Squirrel
Secret_Squirrel
Safety Officer

Oct-21-2010 15:43

I think I broke sloof :s

Secret_Squirrel
Secret_Squirrel
Safety Officer

Oct-21-2010 16:06

umm barchat is broken too :s

Lady Jas
Lady Jas
The Chosen One

Oct-21-2010 16:20

Thanks Ben for the info!

shell marple
shell marple
Con Artist

Oct-21-2010 16:24

Hey SS while you are breaking things, would it be too much to ask if you could break down those construction barricades at the Boardwalk. ; p



Sleuth Admin
Sleuth Admin
Tale Spinner

Oct-21-2010 18:25

Chat unbroke.

Shell poses an excellent question.

When IS SS going to finish boardwalk?


DigitalDetective
DigitalDetective
Assistant Librarian

Oct-21-2010 21:49

These things happen; sad thoughâ€"had gotten Cairo PE contact, redid games and got the NON-PE contact. : ( : )

Peach_Detects2
Peach_Detects2
Old Shoe

Oct-21-2010 21:52

Actually made that statement with wrong detective; that would be ME that got switched contact.

Not a huge problem; you guys do a GREAT job keeping things running quite smoothly!!

turtledove
turtledove
Gopher to the Sleuth Gods

Oct-22-2010 06:12

Great thought shell marple!! It's a shame about the lost data, I have to restart my 3rd city again, but it could have been worse, I could have lost all progress.

Thanks for the update admin.

Secret_Squirrel
Secret_Squirrel
Safety Officer

Oct-24-2010 16:34

since SS never started it I ain't pickin up the pieces, it's bad enough trying to make Ben look good.

Secret_Squirrel
Secret_Squirrel
Safety Officer

Oct-24-2010 16:36

OH PS we are still having some game weirdness apparently :) Ben is totally all over it (< see blatant lie to make Ben look good).

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