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Aug-22-2007 05:44

Is there anything that can be done to improve how long it takes for pages to load? This is really sucking the fun out of the game. I cant stand it anymore. I find myself grinding my teeth and cursing at the computer screen everyday.

Is it server issues? Are these being worked on? or is there another Internet provider besides Explorer that can help move things along?

Aug-22-2007 05:49

I find that the speed at which pages load seems to depend on the speed (and mood) of my network connection. It doesn't seem to vary much for me depending how many detectives are online, so I've always assumed it's not really a server issue.

I have had teeth-grinding days, but on those days other web pages have been taking longer to load as well.

Aug-22-2007 07:32

I vaguely recall something named "picture packets" that I could download from another web-browser game once.

With them on the computer and properly referenced, the only thing you download is text. But given that so little of the pages is actual picture I'm not sure how much that would speed the game up.

Still, might help.

Aug-22-2007 07:58

Like Roamie I am having real issues. My server connection speed is "A Okay" for all other sites. I've tried running Sleuth on 3 different computers and on AOL, Internet explorer and Firefox all with an awful lot more lswoness than usual. I've celared temporary folders and caches etc. all to no avail. Sleuth is running a lot slower than normal even at my favourite time, 11 p.m. Sleuth server time.

As an example most times now it take about 50 seconds for a page to load in the PM box.

I join Romaie's call "Is there anything that can be done?"

Aug-22-2007 10:58

Firefox and Google Web Accelerator.

Aug-22-2007 12:27

OK, Something very weird is happening. I'm doing PE, and it tells me who the hair belongs to. But you know how the PE evidence goes away after it identifies the person? well its not doing that anymore.

So, the barber had 3 PEs to do 1 curly, 2 strait. I identified all the people, but the PE is still listed there under the Barber. ALSO, one of my suspects DIED when I opened him up. BUT HE's STILL THERE AND I CAN KEEP KILLING HIM.

WEIRD.

Anyone else having these issues? I started having this after I downloaded the Google Web Accelorator? Coincidence?

Aug-22-2007 13:52

I've had the PE thing happen more than a few times. I just saved the case and reopened it and everything was back in order. If that doesn't work then select the person the hair belongs to again. I didn't have google web accelorator when this happened so I can't speak to that.

Aug-22-2007 13:58

Google Web Accelerator works using a cache system of sorts.

Try reloading the page.

Aug-22-2007 16:35

You may run into trouble using Web Accelerator or other external caching programs with Sleuth, for precisely the reason mentioned. Those utilities work by caching pages more aggressively than your browser, but as you've noticed, any particular page on Sleuth rarely stays the same between visits.

I will run a job this evening to clean up some old database records. This should help a bit. The last time I did this, it caused some stored case files to become corrupted and unplayable, so I will try to fix that bug first.

Sorry, staying on top of the performance has always been a big challenge, but we do our best to make sure the game is fast enough to be enjoyable.

Aug-22-2007 17:55

You know, now that Sunny isnt carrying around 8 lbs 10 oz of baby anymore, she should be able to pedal faster... ;)

Aug-22-2007 23:46

Or get the little one to crawl inside the big server machines and pull out all the fluff build up...

No as ever Ben no complaints, you tend to leap into action as soon as you can find the Fez.