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Jul-24-2006 17:09

Hello everyone!

While working a favor under another director's account, someone else logged on and did not see my name listed as being online. When they subsequently logged into the director's account, the favor was quit and they worked another case. This is not the first time this has happened to me, and I am wondering if there is a way to notify someone that someone is in the account currently when they attempt to log on? I have lost many a case this way...

Jul-24-2006 18:30

See my problem is that I don't get booted out, we are both on playing simultaneously...OMG i have to stop posting LOL, I swear I am not this much of a nag :)

Jul-24-2006 19:00

both at the same time??? that has NEVER happened to me and I am in and out of different people so much that i swear I'm suffering from multiple personality dissorder!

Jul-24-2006 19:04

We have had simultaneous log ins, but so far have not lost a case or a favor over it as I can tell pretty quickly if someone is working a case. And it is rare that this happens. Most of my team communicates via IM, so if I'm on the computer, I'm available to my team and I know if they're online.

As for the agency roster, Breit now accuses me of having a 'cloak of invisibility' because she knows good and well i'm logged in since she's talking to me, though I often don't show as logged in. *wicked grin* I rather like that.

Jul-24-2006 19:15

Yeah I would love to get everyone on the same page with the IMs, unfortunately due to personal preferences, login issues and various other stuff, we don't have a consistent IM system we all use

Thanks for getting back to me on this, everyone, good to know I'm not the only one and appreciate the feedback!

Jul-24-2006 19:52

Maybe Ben or Sunny can shed some light on this dual login thing...

**tee hee, a little too excited that the almighty might answer little ole me's question**

Jul-24-2006 22:33

Hmmmm....In nearly two years here, the only time I've seen cases actually disappear is if you drop and pick up in the files without letting the pages load fully. Duel log ons are easy, and if one of you clicks the log out, you both get kicked out. Rock and I used to work cases, from time to time, on a duel log on to speed up the harder cases.

Biggie, have you thought of using SleuthChat for your agency communication?

Jul-24-2006 23:06

We don't officially support password sharing. If you do so, you do it at your own risk.*

*This statement was prepared by both Ben and Sunny.

Jul-25-2006 00:17

ooh I just got chills....lol

Thanks guys (and cfm, yes, we have just recently tried that, thanks for the suggestion though)

:)

Jul-25-2006 00:41

Yeah, we've had some issues with this kinda stuff too...what's super weird (has this happened to others?) is that after getting booted, I've logged back on as that det only to find myself in the midst of a COMPLETELY different case (one presumably started by the other person who logged in as the same person).

I swear I can still smell the burnt rubber from my eraser.

For the millionth time: I know NOTHING about computers. But wouldn't the simplest way to deal with this to prevent double logins and send anyone trying to log on a note saying 'that detective is already logged on'?

Good question biggie...well worth a sign from above!

Jul-25-2006 07:42

Sleuth uses cookies.

It would be possible to simply track what IP address logs into each account.

If two seperate IP addresses attempt to log in the second could just be blocked from entering until the first one has logged out.

It could be used to prevent password sharing as well. Block attempts from logging into a detective from more than 2 (or 3 more?) IP addresses in a 24 hour period.

It does not prevent one person from logging into every detective in the agency, but it does stop people in mulitiple locations from each logging into the one detective.